HELP CENTRE
Need help? Whether you're a new user on Heyahey, or an experienced Heyahey user, here is the place you can find answers to all of your questions.
We have divided the available resources below and choose the one that best fits.
Signup on Heyahey.com
To signup on heyahey.com is simple than ever. Once you have decided to join Heyahey community, you need to follow the following steps:
Go to the signup page at: http://www.heyahey.com/signup/
Enter the information requested including the security code shown on the page
Click signup.
You will now see a confirmation message, but please note that the account is still not active at this stage. You will need to activate your account. To do that you will need to check your email address you have entered when you have signed up, and you will find the welcome email, where you will see the activation link.
Click on the link,
You will now see a confirmation message.
Your account is now active, so you can enjoy the Heyahey.com community experience with no restriction.
If you have any problems while you try to signup on Heyahey, please do not hesitate to contact us.
Upload Videos
To upload videos on Heyahey you need to be active member of Heyahey.
If you are not a member and you want to upload videos on Heyahey, please signup by going to the following page: http://www.heyahey.com/signup/. If you are a member of Heyahey, please log into your account. Once you have successfully logged in, please click “upload” tag, from the header tag which will divert you to the upload page at: http://www.heyahey.com/upload/
Once you are on the upload page, you will be asked to enter information about your video:
- Title – Please enter the title of your video
- Description – Please enter the video description
- Tags – Please enter tags, which are relevant to the content of your video. For example if your video is about your cat, you can enter keywords, like “cat, pets, my cat, nice cat, cute animals “
- Video channels – Please tick the boxes of the channels you want that your video to appear. Please not that you can chose maximum three channels for each video.
- Broadcast - You have two options at this point ( public and private ). Please choose whatever you like for your video. Please note that if you set private to your video, it will not be seen by anyone except your Heyahey friends. Also it will not be visible on Heyahey, except to your friends.
- Upload from - Please tick the right option which suits you. If you have the video on your computes or CD, you must select “Your Pc” but if you want to upload your video from another website like youtube.com, please select “remote server “
Once you complete the requested information on this page, please click upload.
If you have selected the video to be uploaded from your pc, you will now need to click browse... for the video
If you have selected the “remote server” option you will need to enter the video link like: http://www.youtube.com/watch?v=xxxxxx
Once you have selected the video, please click the upload button.
Now, please wait for the video to be uploaded. We are processing all videos on real time, so please be patient until you will see a confirmation message. Only then, the video is completed, processed and available for viewing on Heyahey.
Please do not hesitate to Contact us, if you have any problem uploading videos on Heyahey.com.
